FAQs

Questions relating to Smart Toilets functions

How does In-Wash® work?

In-Wash® is easy to use. You can select different washing and drying functions through the remote control.

How does the self-cleaning system work?

In-Wash® has a retractable nozzle with a self-cleaning system that operates before and after each use.

Is In-Wash® an alternative to toilet paper?

In-Wash® offers a thorough yet gentle ‘experience of clean’ compared to toilet paper owing to the hygienic properties of water.

Where does the air come from for the dryer?

Air comes from a small opening located towards the back, just below the seat.

Is In-Wash® easy to use for children and the elderly?

Thanks to its intuitive technology, it is accessible to all and totally versatile to suit everyone’s needs.

Questions relating to In-Wash® installation

I would like to change my existing toilet for an In-Wash®. What should I do?

It’s really simple…Choose from one of the two versions and visit your nearest Roca Inspirational Showroom for advice. In the meantime, should you have any technical questions please do not hesitate to contact our customer service team on 01530 830080.

Can I install an In-Wash® in any type of bathroom?

Yes, you only need a conventional electric supply and one water inlet.

Questions relating to maintenance and care

Does In-Wash® require any special kind of maintenance?

No, however should there be a decrease in flow from the nozzle this can be de-scaled.

What is the warranty period for In-Wash®?

Two years.

What happens if the toilet breaks down?

Roca have a dedicated Technical team on hand to support wherever necessary. In addition to this there are user manuals which are available to download from the relevant product page.

What happens if there is a power cut?

In the event of a power cut, the toilet can still be flushed as normal however the washing and drying functions will not operate until the power resumes.

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