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Online Return & Refund Policy


Thank you  for shopping at Roca Ltd. If you are not entirely satisfied with your purchase, we're here to help.
 

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that it was received. Your item must be in the original packaging and include a copy of our returns form, which will be provided to you via your account.  

Once we receive your item, have inspected it and are satisfied with the condition of the item, we will issue a refund to your original method of payment which will be issued within 14 days. 

Should you have any further questions please contact us on 01530 830080 or alternatively you can email us at onlinespares@uk.roca.net